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Tim Fitzgerald Joins Matrix Solutions as Director of Customer Service20 Year Veteran in Services Joins Leading Media Sales Management Software Company PITTSBURGH, PA, March 18, 2010 -- Matrix Solutions, the leading provider of sales management software for media companies, announced today that Tim Fitzgerald is the company’s new Director of Customer Service. He brings more than 20 years of services experience in the software industry. In his role, Mr. Fitzgerald will ensure that our services organization keeps pace with the demands of a rapidly growing customer base, while continuing to provide the superior service Matrix Solutions is recognized for throughout the media industry. “I am extremely excited to be joining a successful organization where I am able to leverage my extensive professional services experience to transform an already strong customer service organization into a world-class provider of customer service and support,” states Mr. Fitzgerald. Prior to joining Matrix Solutions, Tim served as Director of Professional Services for True Commerce Inc. where he managed all customer deployment and support activities. He also served as Vice President of Professional Services for Haley Systems, a provider of business rules management systems, and Vice President of Professional Services for ServiceWare Technologies (now Consona), a provider of enterprise knowledge management solutions. Tim has also held leadership and consulting positions with Unisys Corporation, Acxiom Corporation, and Technology Services Corporation. Tim earned a J.D. degree from Duquesne University School of Law and a Bachelor of Science in Electrical Engineering from the University of Dayton. “I am excited to have someone with Tim’s depth and
breadth of experience leading our customer service efforts,”
says Suzy Teele, President of Matrix Solutions. “Throughout
his career, he has cultivated a business perspective and professional
services expertise that will bring tremendous value to what we
do every day as the leading sales management solution for media
organizations.” Contact: ### |
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